SUPPORT

FREQUENTLY ASKED QUESTIONS

GETTING STARTED

What is Datavata?

Datavata is a fitness analytics platform for Strava athletes. It gives you deeper insight into your training data -- including an Activity Map showing every route you've ever done, Year-over-Year progress charts, personal records, Eddington Number tracking, shareable activity cards, and more.

Do I need a Strava account to use Datavata?

Yes -- Datavata connects to Strava to access your activity data. You'll need an active Strava account to use it.

Is Datavata free?

Datavata is currently free during beta.

How do I connect my Strava account?

Click "Connect with Strava" on the homepage and authorise Datavata to access your activities. Your data will begin syncing immediately.

How long does the initial sync take?

It depends on how many activities you have. A large history (5,000+ activities) can take a few minutes. You can watch the sync progress in real time.

How many activities does Datavata sync?

Datavata syncs your full Strava history -- every activity from when you started recording.

YOUR DATA

Where does my data come from?

All data comes directly from your Strava account. Datavata reads your activities, routes, and stats via the official Strava API.

Does Datavata store my data?

Datavata stores a copy of your activity data in a secure database to power the analytics features. Your data is never sold or shared with third parties.

How often does my data update?

Click "Sync with Strava" at any time to pull in your latest activities.

What does the number in brackets mean on the sync button (e.g. "97 left")?

Strava limits API requests to 100 per 15 minutes. The number shows how many requests you have remaining in the current window. It resets automatically.

Why do some personal records look impossibly fast?

Occasionally GPS devices record incorrect data -- a brief signal glitch can produce a wildly fast split time. Datavata flags these with a warning icon. You can exclude them from your records with one click.

Can I delete my data from Datavata?

Yes -- use the "Clear Strava Data" button in the Overview tab to remove all your synced data.

FEATURES

What is the Activity Map?

The Activity Map shows every activity you've ever recorded on a single interactive map. Filter by activity type, date range, distance, elevation, and more.

What is the Activity Grid?

The Activity Grid is a visual calendar showing all your activities across a full year, colour-coded by type. It gives you an instant picture of your training consistency.

What is my Eddington Number?

Your Eddington Number (E) is a measure of consistent long-distance endurance. E=91 means you've done at least 91 activities of 91km or more. It's a niche but beloved metric among cyclists.

What is the Year-over-Year chart?

It compares your total distance (or elevation, activities) across multiple years on a single chart, with a projected line showing where you're headed by year end.

What is "Records at Risk"?

Records at Risk alerts you when a personal record is in danger of being broken -- for example, if you're close to your longest-ever streak.

What activity types does Datavata support?

Currently: Ride, Run, Hike, and Walk. More activity types are coming soon.

SHARING

How do I create a shareable activity card?

Go to the Sharing section and choose from four card types: Activity Stats, Route Map, Global Map, or Signature Image. Customise and download as a PNG.

What sizes are the sharing cards?

Activity Stats, Route Map, and Global Map cards are 1080x1080px (Instagram square). The Signature Image is 800x200px (forum banner format).

What is Year Wrapped?

Year Wrapped is a Spotify Wrapped-style review of your year in sport -- monthly charts, top activities, and headline stats, going all the way back to 2010.

PRIVACY & SECURITY

Can other people see my data?

No. Your Datavata dashboard is private to you.

What Strava permissions does Datavata request?

Datavata requests read-only access to your activities. It cannot post, modify, or delete anything on Strava.

How do I disconnect Strava?

You can revoke access at any time via your Strava settings under "My Apps".

ACCOUNT & TECHNICAL

Which browsers does Datavata support?

Datavata works best in Chrome, Safari, Firefox, and Edge on desktop. Mobile browsers are supported but a desktop experience is recommended for the full feature set.

Does Datavata have a mobile app?

Not yet -- it's on the roadmap.

Something isn't loading -- what should I do?

Try a hard refresh (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows). If the problem persists, try disconnecting and reconnecting your Strava account.

I found a bug -- how do I report it?

Email lee@feetus.co.uk with a description of the issue and a screenshot if possible.

Can I suggest a feature?

Absolutely -- email lee@feetus.co.uk or find Lee on Strava, Instagram, or LinkedIn.